Contract support is available for the following software:
- Freighterbase
- Tankerbase
- eShop
- eServe
- ePods
- Open Accounts application software
- 3rd Party application software not already covered by the author
Support provided includes:
- Access to telephone support and Jira Helpdesk.
- Fix or replacement of corrupted software components
- Restoration of corrupted data
- Routine IMS application software updates provided free of licence fee
- VNC link between customer’s and IMS’ systems for on-line rectification