Scope and functionality

The modules in the Sapphire system contain the following interlinking processes:

• Track/Trace, on Website database and via email
• SalesForce Laptop System (Orders, Debts, Call Diary)
• EDI message exchange with Agents and Customers
• Links to a variety of Accounts Suits
• Seamless links to Fax, email, Web & Microsoft 'desktop'

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