Scope and functionality

The modules in the Sapphire system contain the following interlinking processes:

• Telephone Order Entry and Processing, Meter Ticket Production, Delivery Confirmation, Invoicing
• CTI 'Screen Pop' of Customer details into Order from caller's phone number
• Online Credit Card authorisation & indent during Order
• Delivery Routing, using graphical Mapping, Tanker Load building/Order allocation
• Head Office/Depot Stock Control, Stock Receipt/Control/Despatch/Pricing
• Order Download to IMS ePOD In-cab/handheld XDA, Delivery Invoice production, POD signature capture &Time/Datestamp, Cash Receipt recording, on-board stock
• IMS ePOD upload to Sapphire, update Order with POD signature, update S/L Cash
• 3rd Party Orders Stock Repurchase invoicing, with EDI transmission option
• Diesel Bunkering Cardholder withdrawals invoicing
• Yard Sales invoicing, with options for Point Of Sale Signature Capture and links to Yard pumps
• Boiler Maintenance, Service Diary/Processing/Billing, Parts Stock, Warranty claims
• CD Archiving, Invoices, auto-retrieval on PC

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